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Out of hours emergency contact numbers

If Only... offices are open Monday to Friday from 9:00am to 5:30pm and on Saturday from 9:00am to 5:00pm UK time.

If you or your clients are already on holiday and urgently need to contact us outwith the hours above, our locally employed representatives will be able to help. Often in the first instance your hotel or resort might be able to help, failing that our local representatives should be able to provide assistance. If you are unable to contact our local representatives and think that your emergency issue cannot wait until our normal office opening hours, you may wish to call our Out of Hours UK Emergency Number which is listed at the bottom of this page.

Below is a list of each country that we feature with the relevant local contact numbers, these numbers include the international dialling prefix (+) and the country code. If you are using a local telephone network in our destinations then the international dialling prefix and country code may not be required but a local access code might be necessary.

ARABIA Local Contact Number 
Emergency out of hours/mobile number
Abu Dhabi +971 4 2865758 +971 5062 86505
Dubai +971 4 2865758 +971 5062 86505
Fujairah +971 4 2865758 +971 5062 86505
Oman +968 9322 0199 +968 9933 0318
+968 9734 8947
+968 9619 9696
Ras Al Khaimah +971 4 2865758 +971 5062 86505
INDIAN OCEAN Local Contact Number Emergency out of hours/mobile number
Mauritius +230 605 1558 +230 594 20944
Seychelles +248 4297 101

Mahé: +248 2520 999
Praslin: +248 2520 900

Sri Lanka +94 112 697 779 +94 777 575 855
Maldives Contact your resort reception Contact your resort reception
ASIA Local Contact Number Emergency out of hours/mobile number
Bali +62 361 722188

+62 81 558 103 041 (Mr Suna Manager)
+62 81 558 104641 or +62 81 558 103042 (Airport Reps)
+62 81 558 103045 or +62 81 338 717478 (Sales & Travel Design)

Cambodia +855 12 819 511 +855 12 819 511 (Mr Michael Assef)
Hong Kong +852 2366 311 or
+852 2737 5860
+852 9745 3039
India (excluding Kerala & Tamil Nadu) +91 11 43 799 700 

+91 9810 026 762 (Lilly Kurian)
+91 9818 063 235 (Ranjan Aggarwal)

Nepal +977 1 4435 727

+91 9810 026 762 (Lilly Kurian)
+977 9801 9801 183 490 (Milan Bajracharya)

Bhutan +975 2332 993

+91 9810 026 762 (Lilly Kurian)
+975 1716 2726 (Choedey Norbu)

India (Kerala & Tamil Nadu)

+91 484 2664107 or
+91 484 2664108

+91 9447065047 (Mr Sinna)
Laos +856 71 212 881

+856 20 5547 1570 (Mr Somsak (Sak) Pasuethai)
+856 20 5589 3416 (Mr Onkeo Phontasin)

Kuala Lumpur (Peninsular)   (+6-016) 661 0291
Penang   (+6-012) 411 7383
Kota Kinabalu & Sabah   (+6-012) 833 0304
Kuching & Sarawak   (+6-019) 859 6629
Myanmar

Yangon
(+95-1) 8610458
Bagan
(+95-61) 60887
Inle
(+95-81) 29143
Mandalay 
(+95-2) 21803  

Yangon
(+95-9)  431 550 34 (Miss Lilli Saxer)
Bagan 
(+95-9) 204 2008 (Mr U Pho Zaw)
Inle 
(+95-9) 259 072 334 (Mrs Cho Pyone)
Mandalay 
(+95-9) 4314 7740 (Mrs  Ei Mon Ko)

Nepal +977 443 5727 or
+977 443 7442 or
+977 441 0443
+977 980 118 3490 (Milan Bajracharya)
+977 980 107 9776 (Sanjay Mathem)
Singapore +65 6735 1221 +65 9030 3356 (6:30pm to 9am)
Thailand +662 332 1771 +66 81 890 8643 (Mr Kamron)
Vietnam

+84 8 3844 8071

+84 511 3891 382

+84 4 3936 2889

South
+84 903 603 570 (Ms Nguyen)
Central 
+84 905 010 035 (Mr Thuong)
North 
+84 913 219 635 (Mr Son)
Also: 
Mr Ian Clark, General Manager:
+84 (0) 934 074 360
Mr. Paul Levrier, Managing Director:
+84 (0) 903 714 035

AUSTRALIA, NEW ZEALAND & THE PACIFIC ISLANDS

Local contact number

Emergency out of hours/mobile number

Australia +61 (0)2 9957 5788 +61 (0)2 9021 9399
New Zealand +64 (0)9 520 4963 +64 (0)9 520 4963
Cook Islands +682 22 026 +682 22 026
Fiji +679 672 5177 +679 992 2481
French Polynesia +689 4046 4046 +689 8773 3878
UK Out of Hours Emergency Number

+44 7458 036 800

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